Last Updated: March 16, 2026

1. Introduction

Welcome to Buslin Fresh and Appliance Private Limited (“Company”, “we”, “our”, “us”). We operate the online store at buslinfresh.com selling Electronics and Utensils. We are committed to protecting your privacy and ensuring the security of your personal information.

This Privacy Policy outlines how we collect, use, disclose and safeguard your data when you visit our website or purchase our products. This policy is drafted in compliance with the Information Technology Act 2000, the SPDI Rules 2011, and the Digital Personal Data Protection Act 2023.

By accessing our website and using our services, you expressly consent to the data practices described in this policy.

2. Information We Collect

Personal Information:

When you register, make a purchase or contact us, we collect:

  • Full Name
  • Billing and Shipping Address
  • Email Address
  • Phone Number

Payment Information:

We do not store your credit or debit card details, UPI pins or net banking passwords. All payment transactions are processed through secure RBI-compliant third-party payment gateways.

Device and Usage Data:

We may collect non-personal information such as your IP address, browser type and operating system to improve our website performance and security.

3. How We Use Your Data

  • Order Processing: To fulfil your orders, manage payments and deliver products to your address.
  • Communication: To send order confirmations, invoices and shipping updates via Email, SMS or WhatsApp.
  • Customer Support: To resolve technical issues or handle return and refund requests.
  • Legal Compliance: To comply with applicable laws, regulations and legal processes in India.

4. Cookies

Our website uses cookies to enhance your browsing experience such as remembering items in your shopping cart. You can disable cookies through your browser settings, though this may affect website functionality.

5. Sharing of Information

We value your trust and do not sell your personal information. We only share data with:

  • Logistics Partners: Third-party shipping companies such as Shiprocket, Delhivery and Blue Dart to deliver your orders.
  • Payment Gateways: Such as Razorpay to process secure transactions.
  • Legal Authorities: If required by law, court order or government agency for verification of identity or investigation of cyber incidents.

6. Data Security

We implement reasonable security practices as mandated by the IT Act 2000. We use secure servers and encryption to protect your data. However, no method of transmission over the internet is 100 percent secure.

7. User Rights

  • Request access to the personal data we hold about you.
  • Request correction of inaccurate or incomplete data.
  • Withdraw your consent for data processing at any time by contacting our Grievance Officer.

8. Data Retention

We retain your personal information only for as long as necessary to fulfil the purposes outlined in this policy or as required by Indian tax and accounting laws.

9. Children’s Privacy

Our website is not intended for individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected such data, we will take immediate steps to delete it. Parents or guardians who believe that their child has provided personal information on our platform may contact us to request its removal.

10. Grievance Officer and Contact Information

In accordance with the Information Technology Act 2000, if you have any grievances regarding this Privacy Policy, please contact us:

Contact Us

Company: Buslin Fresh and Appliance Private Limited

Address: 138 Veer Savarkar Nagar, Nandanvan Road, Tatiband, Raipur, Chhattisgarh – 492099

Email: buslinfreshappliance@gmail.com

Phone: +91 79702 38996

Website: buslinfresh.com

We will acknowledge your complaint within 24 hours and redress it within 30 days from the date of receipt.

11. Jurisdiction

This Privacy Policy is governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the courts located in Raipur, Chhattisgarh.